Shipping Policy
Global Delivery Capability:
LANGIR products are available for worldwide delivery. Shipping fees are automatically calculated in your shopping cart based on your delivery address. Select items may qualify for free global shipping.
Shipping Timeline and Methods:
For global orders, LANGIR commits to dispatching products within 3-7 business days. We utilize various shipping providers including FedEx, UPS, and DHL. Below are the estimated delivery times:
Estimated Delivery Times (Business Days):
| Shipping Option | Domestic | International |
|---|---|---|
| FedEx | 3-7 | 7-15 |
| UPS | 3-7 | 7-15 |
| DHL | 3-7 | 7-15 |
Note: Delivery times vary based on seller processing time, recipient address, selected service, and receipt of payment. Delivery estimates do not include weekends and may be extended during peak sales periods.
Shipping Cost Estimation:
You can quickly estimate shipping costs in the shopping cart without logging in by following these steps:
- Add items to your cart.
- Enter your shipping address.
- Shipping costs will be displayed.
Note: Shipping calculations are automatic; please contact us if rates are not set for your country.
Return Policy
General Returns:
At LANGIR, we strive to ensure an exceptional shopping experience, even when it comes to returns. Should you decide to return an item for any reason, we offer a full refund within 30 days of receipt, provided the item is unused. Customers are responsible for return shipping costs to the original warehouse.
Damaged or Defective Products:
If you receive a damaged or defective product, please follow these steps for a resolution:
- Report the issue to the courier (UPS, FedEx, DHL) and keep the item in its original packaging for inspection.
- Send us 5 photos showing:
- The full front of the product.
- Detailed damage.
- Damaged packaging with foam.
- The damaged box displaying a clear shipping label and tracking number.
- A clear photo of the shipping label with the tracking number.
For any queries, please email us (langir@langir.com) or call us (+86(577)62737672). The return process is straightforward, and we are here to assist you every step of the way.